Fyne Homes Privacy Policy

Fyne Homes privacy policy sets out how we will use and protect any information that you give when you use this website.

Fyne Homes is committed to ensuring that your privacy is protected.  Should we ask you to provide information by which you can be identified when using this website, eg reporting a repair, it will only be used in accordance with this privacy statement.

This policy may be reviewed at any time and this page then updated accordingly. You should check frequently to ensure that you are happy with any changes that have been made. This policy is effective from 29th June 2015

What we collect

We may collect the following information:

• Name
• Contact information including email address
• Information on requested repairs or estate management queries
• Other information relevant to customer feedback and comments

This information enables us to process your request directly and also provide you with a better service by collecting statistics to review and improve our services

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are small data files placed on your computer which helps us analyse the use of our website.

We use cookies to identify which pages are visited; this provides us with statistics so we can review unused pages to improve our website. A cookie in no way gives us access to your PC or any other information. You can choose to accept or decline cookies – most web browsers accept them by default but you can amend your browser settings if you prefer or amend the privacy settings tab

You can find out more about cookies at http://www.aboutcookies.org

Managing Your Information

We will not share your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable (£10). If you would like a copy of the information held on you please contact us.

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