Complaints, Comments and Compliments

Fyne Homes is committed to providing a first class service but we accept that there may be occasions when we don’t get it quite right. If you have a complaint or are disappointed with our service we would welcome the opportunity to try to put things right and also see if we can improve our services.

We have a detailed Complaints Handling Procedure that is designed to help us resolve any customer dissatisfaction quickly and as close to the point of service delivery as possible.We publish an annual report on our complaints performance which can be viewed from this link Complaints Performance.

Your opinion is vital to us and we want to know how you feel about your home and the services we provide and we welcome all feedback and comments, whether postive or negative. More informtion can be found below.