Priority Services Register

The Priority Services Register (PSR) is a free UK wide service which provides extra help during power cuts or when there’s an interruption to your electricity, gas or water supply.  Click on the link below to join.

Joining the PSR helps your utility companies to provide adapted services, adjust communications and make amendments to keep you safe, such as setting up a password scheme and providing advance warning of planned interruptions to electricity, gas or water supplies.

You are eligible for free PSR Services if you:

  • Use medical equipment reliant on electricity or water
  • Are blind or partially sighted
  • Are deaf or hard of hearing
  • Have a chronic illness
  • Have anxiety, depression or any other mental health condition
  • Have a disability
  • Are over 60
  • Live with children under five
  • Temporarily need extra support
  • Need documents translated into another format or language