Gas Escapes and Carbon Monoxide Leaks
Gas Safety
If you smell gas or suspect a gas leak, call the National Gas Emergency Service immediately on 0800 111 999 or via textphone (minicom) on 0800 371 787.
If you're a British Sign Language (BSL) user, you can use Sign Live to contact the National Gas Emergency Service free of charge.
Carbon monoxide
Carbon monoxide is a highly poisonous gas. It’s known as the silent killer as you can’t see it, smell it, hear it or taste it. Our carbon monoxide advice page explains how to protect your family against this poisonous gas.
If you’ve got concerns about CO, call the National Gas Emergency Service on 0800 111 999 or via textphone (minicom) on 0800 371 787.
If you're a British Sign Language (BSL) user, you can use Sign Live to contact the National Gas Emergency Service free of charge.
If you smell gas in your home or your carbon monoxide alarm activates, you should:
- Put out all cigarettes and other naked lights
- Switch off all gas appliances
- Turn the gas off at the mains (the main tap is usually beside your gas meter)
- Make sure you do not turn on any lights or other electrical switches (this could cause a spark)
- Phone Scottish Gas Network, Emergency Gas Escape Line on the emergency number: 0800 111 999
We install Carbon Monoxide detectors in our gas heated properties. If this starts to sound the alarm then turn off your gas boiler and other appliances and call our office or emergency call centre outside office hours.
