Tenant consultation is the process of actively engaging tenants in decisions that affect their homes and communities. It involves gathering feedback, sharing information, and involving tenants in shaping services, policies, and improvements.
For Fyne Homes, tenant consultation strengthens relationships, builds trust, and ensures services reflect real needs. It can lead to better decision-making, improved satisfaction, and more effective use of resources. By listening to tenants, Fyne Homes can identify issues early, enhance community wellbeing, and promote transparency. Ultimately, meaningful consultation empowers tenants, encourages collaboration, and helps create sustainable, high-quality housing services that benefit everyone involved.
Any consultation with tenants will include giving tenants comprehensive information in an accessible format and reasonable time to express views
Consultations 2026 / 27
During 2026 / 27 Fyne Homes will be consulting on several policies. It is important that we get feedback from tenants on these policies to make sure they are doing what they are meant to do for our tenants. Your views are important to us.
We have developed a new Draft Estate Management Policy, and we are keen to hear your views.
The draft policy sets out how Fyne Homes will manage neighbourhoods and communal areas and work with tenants, residents owners and other stakeholders to achieve agreed estate standards and maintain safe, attractive and sustainable communities.
Please take a few minutes to share your views and help how we do things using the following link
https://www.surveymonkey.com/r/EstateManagement
H.xx Estate Management Policy - DRAFT V1
We can make these documents available in a variety of formats. All you need to do is let us know what you need and we will try to assist
This consultation is open until 18th October 2026
Our Tenants Rights
Our tenants have a right to be consulted on key Policies and proposals that may have an impact on them.
Section 8.4 of the Scottish Secure Tenancy agreement (SST) that our tenants sign up to states that we will consult our tenants when we propose to make or change:
Policies regarding housing management, repairs and maintenance if the proposal is likely to significantly affect tenants
Proposals for changes in rent and service charges
Proposals for the sale or transfer of our housing to another landlord
Performance standards or targets in relation to housing management repairs and maintenance
Our tenant participation strategy
We will take into account any views that tenants have before making a final decision. Any consultation with tenants will include giving tenants comprehensive information in an accessible format and reasonable time to express views.