We value the feedback we receive through complaints and use it to better our services. We report our complaints performance quarterly to our Management Committee, in our newsletter and annually via our Annual Report.
We believe it is importnant for our tenants and service users to know how we are preforming. The table below sets out our recent perfomance on complaints, more detailed information regarding our complaints performance can be found within in our Annual Reports.
| File Description | File | Size |
|---|---|---|
| Quarter 1 April - June 2023 Complaints Summary |  | 73KB |
| Quarter 2 July-September 2023 Complaints Summary | | 77KB |
| Quarter 3 Oct-Dec 2023 Complaints Summary | | 77KB |
| Quarter 4 Jan-March 2024 Complaints Summary |  | 64KB |