Tell us how we are doing

Fyne Homes believe that owners should be satisfied with the factoring service that they provide and actively encourage feedback from owners.

If you have any queries or require information on our Property Factoring service, it can be obtained by contacting our Technical Services Department, 81 Victoria Street, Rothesay (direct line telephone number – 0345 0520039)  or emailing techservices@fynehomes.co.uk.

If you have any queries regarding account payments, please contact Mrs Janey Jardine or Mr James Martin at our Rothesay office (telephone – 0345 607 7117).

Should you be dissatisfied or unhappy with the service you have received or on a particular matter, you should contact Fyne Homes who will respond to your complaint in line with our Complaints Policy & Procedure. You can make your complaint in person at any of our offices, by phone, online or in writing or by using our Complaints Form.

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