Our Policies

In this section you can download some of the key policies and processes that we must follow for our various areas of activity.

If the policy you are looking for is not listed here, or if you would like more information, please contact us.  Hard copies can be requested by contacting your local office.

Policy Documents
File Description File Size
F.03 treasury Management PDF icon 201 Kb
Access to Information Policy V.2 10.22 PDF icon 223 Kb
Asset Management Strategy PDF icon 2700 Kb
M.02 Asbestos Management Policy V.4 01.22 PDF icon 175 Kb
Code of conduct for staff V7 01.21 PDF icon 392 Kb
Code of conduct for Management Committee Members PDF icon 203 Kb
Common Factoring Policy PDF icon 89 Kb
M.08 Compensation for Improvements Policy V7 01.23 PDF icon 294 Kb
C.25 Complaints Policy 03.21 PDF icon 156 Kb
C.23 Customers Standards Policy V.01 03.22 PDF icon 271 Kb
Data Retention and Destruction Policy V1.1 03.21 PDF icon 253 Kb
C.14 Comm Resp, Delegated Author and Terms of Ref V8 08.22 PDF icon 291 Kb
Data Protection Policy V.6 11.21 PDF icon 238 Kb
C.05 Equalities and Diversity Policy V.5 10.21 PDF icon 361 Kb
Entitlements Payments and Benefits Policy V3.1 08.22 PDF icon 239 Kb
C.09 Expenses to Committee Members V8 PDF icon 233 Kb
F.06 Financial Regulations Policy V7 01.23 PDF icon 190 Kb
M.18 Fire Safety Policy V.01 03.22 PDF icon 126 Kb
M.07 Gas Safety and Carbon Monoxide Policy V.7 03.22 PDF icon 123 Kb
Governance Policy V5 08.22 PDF icon 205 Kb
C.12 Health and Safety Policy V6 04.21 PDF icon 139 Kb
Home Argyll Allocations Policy 2020 PDF icon 434 Kb
C.01 Policy for Membership PDF icon 201 Kb
H.05 Neighbour Disputes & Anti social Behaviour V4 03.23 PDF icon 331 Kb
M.11 Procurement Policy V2 06.23 PDF icon 428 Kb
Publication Scheme - Guide to Information V2 10.22 PDF icon 464 Kb
Records Management Policy V2 10.22 PDF icon 154 Kb
Rent Arrears and Prevention Policy V6 03.21 PDF icon 133 Kb
H.27 Rental Policy V7 03.22 PDF icon 332 Kb
Rechargeable Repairs v.......5 10.17 PDF icon 129 Kb
Repairs and Maintenance Policy PDF icon 113 Kb
Right to Repair Policy V6 06.22 PDF icon 193 Kb
C.19 Risk Management Policy V.2 05.21 PDF icon 131 Kb
H.32 Tenant Participation Strategy V.06 01.23 PDF icon 347 Kb
Standing Orders V4 07.21 PDF icon 422 Kb
H.34 Tenancy Management V5 03.23 PDF icon 251 Kb
Unacceptable Actions and Behaviours Policy 03.21 PDF icon 138 Kb
H.31 Void Management V6 03.23 PDF icon 217 Kb
M.14 Water Systems Management Policy V.5 01.22 PDF icon 120 Kb
Whistleblowing Policy V.9 07.21 PDF icon 87 Kb

Website by Kiswebs. Web & App Design for Housing Associations