Our Policies

In this section you can download some of the key policies and processes that we must follow for our various areas of activity.

If the policy you are looking for is not listed here, or if you would like more information, please contact us.  Hard copies can be requested by contacting your local office.

Policy Documents
File Description File Size
Access to Information Policy V.1 10.19 PDF icon 117 Kb
Asset Management Strategy PDF icon 2700 Kb
M.02 Asbestos Management Policy V.4 01.22 PDF icon 175 Kb
Code of Conduct for Staff V6.2 01.21 PDF icon 190 Kb
Code of Conduct for Committee Members V7.01.21 PDF icon 251 Kb
Common Factoring Policy PDF icon 89 Kb
Compensation for Improvements PDF icon 40 Kb
C.25 Complaints Policy 03.21 PDF icon 156 Kb
C.23 Customers Standards Policy V.01 03.22 PDF icon 271 Kb
Data Retention and Destruction Policy V1.1 03.21 PDF icon 253 Kb
Delegated Authorities and Terms of Reference for Sub Commitees PDF icon 133 Kb
Data Protection Policy PDF icon 136 Kb
C.05 Equalities and Diversity Policy V.5 10.21 PDF icon 361 Kb
C.05 Equalities and Diversity Policy V.5 10.21 PDF icon 308 Kb
Expenses Policy v6 08.19 PDF icon 131 Kb
F.06 Financial Regulations V.6 11.19 PDF icon 142 Kb
M.18 Fire Safety Policy V.01 03.22 PDF icon 126 Kb
M.07 Gas Safety and Carbon Monoxide Policy V.7 03.22 PDF icon 123 Kb
C.12 Health and Safety Policy V6 04.21 PDF icon 139 Kb
Home Argyll Allocations Policy 2020 PDF icon 434 Kb
C.01 Membership Policy V.8 03.22 PDF icon 231 Kb
H.05 Neighbour Disputes, Harassment and ASB Policy V.3 11.19 PDF icon 173 Kb
M.11 Procurement Policy PDF icon 227 Kb
C.10 Publication Scheme - Guide to information V1.4 04.21 PDF icon 223 Kb
Records Management Policy V.1 10.19 PDF icon 81 Kb
Rent Arrears and Prevention Policy V6 03.21 PDF icon 133 Kb
H.27 Rental Policy V7 03.22 PDF icon 332 Kb
Rechargeable Repairs v.......5 10.17 PDF icon 129 Kb
Repairs and Maintenance Policy PDF icon 113 Kb
Right to Repair V5 07.19 PDF icon 107 Kb
C.19 Risk Management Policy V.2 05.21 PDF icon 131 Kb
H.32 Tenant Participation Strategy V.5 11.19 PDF icon 267 Kb
Standing Orders V.4 07.21 PDF icon 422 Kb
H.34 Tenancy Management Policy V.5 11.19 PDF icon 126 Kb
F.03 Treasury Management Policy V8 11.19 PDF icon 92 Kb
Unacceptable Actions and Behaviours Policy 03.21 PDF icon 138 Kb
Void Management Policy V5 05.19 PDF icon 188 Kb
M.14 Water Systems Management Policy V.5 01.22 PDF icon 120 Kb
Whistleblowing Policy V.9 07.21 PDF icon 163 Kb

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